Evaluation of the achievement of the criterion "ensuring outpatient admission of planned patients by doctors strictly on time and by appointment" on the example of a children's polyclinic
https://doi.org/10.52485/19986173_2023_4_1
Abstract
The aim of the research: assessment of achievement of the criterion "Provision of outpatient admission of planned patients by district pediatricians strictly on time and by appointment" and to study the reasons for non-fulfillment of this criterion in the Chita polyclinic.
Materials and methods. The study was carried out on the basis of the GUZ "Children's Clinical Medical Center of Chita". The number of observations was 1,158 visits by patients of district pediatricians. Data fixation and study were carried out using a created checklist based on the recommended checklist for evaluating the fulfillment of the criterion. In the future, the data obtained were compared with the target indicators of the criteria of a New model of a medical organization providing primary health care.
Results. The majority of patients (78%) who turned to the district pediatrician made an appointment beforehand (p<0,0001), which indicates that the criterion for this parameter has been reached. 52.2% of patients from the total number of visits by appointment were registered for an appointment by time. At the same time, the recommended figure of 80% has not been reached (p<0,0001). The main reasons for non-compliance with the reception of the district pediatrician strictly on time are: the patient's lateness to the appointment, the queue in front of the doctor's office, an earlier start of the appointment, because the doctor has no patients.
Conclusions. The criterion "Ensuring outpatient admission of planned patients by doctors strictly on time and by appointment" at the Children's Clinical Medical Center of Chita was achieved only within the target values of pre-appointment, which indicates a decrease in the availability of primary health care for the child population.
About the Authors
E. V. Andreeva
Chita State Medical Academy
Russian Federation
Russian Federation
39a Gorky Street, Chita, 672000
V. V. Bobrovich
Chita State Medical Academy
Russian Federation
Russian Federation
39a Gorky Street, Chita, 672000
Y. V. Evstafeva
Chita State Medical Academy
Russian Federation
Russian Federation
39a Gorky Street, Chita, 672000
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Review
For citations:
Andreeva E.V., Bobrovich V.V., Evstafeva Y.V. Evaluation of the achievement of the criterion "ensuring outpatient admission of planned patients by doctors strictly on time and by appointment" on the example of a children's polyclinic. Transbaikalian Medical Bulletin. 2023;(4):1-7. (In Russ.) https://doi.org/10.52485/19986173_2023_4_1
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